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That’s why I’ve taught myself that if I don’t get Lebanon Phone Number an answer, first summarize to make sure what I’ve heard is correct and then ask the question in a different way. You can do that a few times. And if you still don’t get an answer, then being direct is the only way. ‘I keep asking questions about this, because I’m Lebanon Phone Number looking for ‘ or ‘I notice that the subject is sensitive. Can you explain to me why?’ 9. Watch the environment for personal details Writing a customer case is about more Lebanon Phone Number than what the customer says. When you visit the customer, pay attention to the environment, personal details and how someone says something. ‘Everyone calls the director by his first name.

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‘Henny had prepared an apple pie for us in the Lebanon Phone Number canteen and we smoked it immediately when we opened the door’ or ‘Piet’s cheeks glowed with pride when he showed the workspace’, are examples of things that can Lebanon Phone Number make the customer case very personal . You don’t have to process it so directly, but use it to sketch the atmosphere in the company. 10. Thank you! A customer has made time in his busy schedule. I always find a small present in order. And if you Lebanon Phone Number really don’t know, a box of Merci or a plant (my personal favorite) is always good. In addition, make clear agreements about the follow-up: when can a customer expect the detailed case?

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Beeld van vrouw die schrijft kop koffie en Lebanon Phone Number camera ter illustratie van klantcase schrijven Writing the customer case 11. Honesty is the best Also highlight in your story the things that didn’t go well right away. That makes the story much more believable. Of course there is a difference between ‘A product Lebanon Phone Number was deliver too late. That has been neatly solved with an urgent delivery the next day’ or ‘We are still missing products and no one can tell us how that Lebanon Phone Number will be solv’. If the latter is the case, you need to connect the customer with customer service and take your marketing hands off it.


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